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HomeNewsAir Canada Introduces Three-Hour Time Restrict at Lounges

Air Canada Introduces Three-Hour Time Restrict at Lounges

Air Canada Introduces Three-Hour Time Restrict at Lounges

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By way of an e mail despatched to Aeroplan members, Air Canada has introduced that it’ll introduce a three-hour time restrict for some lounge visits. As of June 13, 2023, passengers will have the ability to entry Air Canada’s lounges inside three hours of their scheduled departure time.

This transfer is supposed to deal with a number of the crowding points which have affected the airline’s lounges within the latest previous.

Air Canada Introduces Three-Hour Time Restrict at Lounges

Efficient June 13, 2023, passengers that might normally have the ability to entry an Air Canada Maple Leaf Lounge, whether or not via an eligible fare, premium Aeroplan co-branded bank card, or Aeroplan Elite Standing, shall be topic to a three-hour most prematurely of their authentic departure time. The change additionally applies to Air Canada Cafés and the Air Canada Signature Suites.

Nevertheless, in case your flight is delayed, you’re nonetheless eligible for lounge entry three hours previous to your authentic departure time. Which means that you received’t be caught ready out the delay within the terminal within the occasion of a delay.

For instance, if you happen to arrive seven hours early on your flight, you received’t be allowed entry to the lounge for an additional 4 hours; nonetheless, in case your flight is delayed seven hours, you’d be granted entry, so long as you’re throughout the three-hour window of your authentic departure time. 

As well as, if you happen to’re connecting between flights, you’re nonetheless eligible for entry for your entire period of your layover, no matter how lengthy it’s. For instance, if you happen to fly from Toronto to Vancouver after which onward to Sydney after a 10-hour layover, you’d be eligible for lounge entry at some stage in your time in Vancouver.

Air Canada is introducing a three-hour time restrict on some lounge visits

Take into account that this measure doesn’t affect the on-arrival entry of Aeroplan 50K members and better; they’re nonetheless welcome to make use of the lounge upon touchdown at their leisure.

Whereas this modification could seem to be a detrimental upon first look, it’s actually aimed toward passengers who arrive unusually early for a flight later within the day, and use the lounge as a day-working house. It’s probably that the overwhelming majority of travellers received’t be affected by the change, whereas delayed and connecting passengers take pleasure in the identical entry privileges that they’ve all the time had.

Will This Assist With Overcrowding?

With post-pandemic journey demand not letting up anytime quickly, lounge overcrowding is the explanation for this modification on lounge entry guidelines. As we’ve seen prior to now few years, some passengers have needed to wait in line exterior to enter, and even look ahead to seats as soon as inside, since some lounges are sometimes at or close to capability.

Hopefully, the three-hour window will assist start to deal with this situation. Nevertheless, it’s unlikely that these passengers up a good portion of the lounge populace – in spite of everything, the vast majority of passengers don’t arrive on the airport greater than three hours earlier than their flight.

There are different components that have an effect on lounge crowding, together with flight schedules, restricted house to broaden to satisfy demand, excessive volumes of passengers, and expanded entry via bank cards and elite standing. In an effort to totally handle the difficulty, airways might want to take a holistic take a look at what they will do to alleviate traces and crowded areas.

Will a three-hour time restrict assist with overcrowding at Air Canada’s lounges?

Nevertheless, it’s nonetheless a step in the precise path, and with the summer season peak journey season virtually upon us, we’ll quickly see if this rule change will handle overcrowding.

Be aware that this rule change shouldn’t be the primary measure undertaken by Air Canada to curb overcrowding at its lounges. As of June 1, 2023, Aeroplan 35K members have misplaced their potential to entry the Maple Leaf Lounges with out exhausting considered one of their lounge passes.

The airline has additionally begun to put in new furnishings in some lounges that makes higher use of the house, in addition to repurposing underused areas inside lounges to extend capability.


As of June 13, 2023, passengers accessing Air Canada Maple Leaf Lounges, together with Air Canada Cafés and Air Canada Signature Suites, shall be restricted to a most of three hours previous to their initially scheduled departure.

Nevertheless, this rule doesn’t apply to passengers who’re experiencing delays or are accessing the lounge throughout their layover as half of a bigger itinerary. It additionally doesn’t apply to the on-arrival lounge entry good thing about Aeroplan 50K members and above.

This transformation is one step Air Canada is taking to hopefully curb overcrowding at its lounges. A 3-hour restrict is affordable for many passengers, and passengers ought to nonetheless have lots of time to take pleasure in what Maple Leaf Lounges have to supply.


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