Revel is abandoning its roots and ending its (at occasions controversial) electrical moped service New York Metropolis and San Francisco. Firm CEO and co-founder Frank Reig has despatched a company-wide e-mail, seen by TechCrunch, telling workers that “the service has been strained and ridership is not what it was.” Revel has additionally despatched out emails to its passengers, notifying them that the service will shut down on November 18 and inspiring them to make use of their account credit earlier than then.
Because the publication notes, Revel pulled the service out of its different markets in 2022, and solely has round 3,000 mopeds operational in NYC and San Francisco. A spokesperson from the corporate informed TechCrunch that ridership has dropped by 30 p.c in each remaining cities year-over-year and that it is not sustainable to maintain that section of its enterprise working.
Revel quickly paused its moped service a number of occasions through the years because of security issues. In 2020, it suspended the ridesharing resolution following an accident whereby two clients have been killed whereas driving its autos. It introduced again the service after implementing a compulsory in-app security check and requiring riders to take a selfie of themselves carrying a helmet. Revel additionally pulled its mopeds from the Bronx for over a yr because of a string of battery thefts.
Going ahead, Revel will deal with its EV ride-hailing service operated by worker drivers throughout the 5 boroughs of New York. It additionally plans to increase its EV fast-charging stations in New York and the Bay Space.